Orders are typically processed within 1–3 business days.
We currently ship via USPS and provide tracking information once your order has been dispatched.
Please note that delivery times may vary depending on location and carrier delays.
At this time, we only ship within the United States.
Due to the nature of nutritional supplements, we are unable to accept returns of opened or used products.
We accept returns under the following conditions:
If your return is approved, you will be responsible for return shipping costs unless the item arrived damaged or incorrect.
If your order arrives damaged or incorrect, please contact us within 5 days of delivery with photos of the product and packaging. We will make it right with a replacement or refund.
Due to safety and quality standards, we cannot accept returns of opened or used products.
CollaGenesis is designed as a complete collagen support system, not just a collagen supplement. It includes significant amounts of protein, amino acids, vitamins, minerals, hyaluronic acid, MSM, and other supportive nutrients, which results in a larger serving size.
Yes. CollaGenesis is unflavored and can be mixed into smoothies, shakes, coffee, or other beverages. Although it will mix into plain water, because it is unflavored, most customers prefer mixing into a smoothie or juice beverage.
Yes, it is formulated for daily nutritional support. As with any supplement, consult your healthcare provider if you have specific medical conditions.
Their formulas are almost identical, with the same plant proteins, vitamins, minerals, hyaluronic acid, and MSM. The difference is the type of collagen included.
Both formulas provide comprehensive collagen-supporting nutrients.
Results vary depending on individual factors such as diet, lifestyle, and consistency of use. Collagen support is a gradual process and may take time.
If you didn’t find what you were looking for above, feel free to reach out below and we’ll be happy to help.
For order-related questions, please include your order number if available.
Please allow 1–2 business days for a response.
